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The global order management software (OMS) market was valued at USD 2.96 billion in 2023 and is projected to reach USD 6.31 billion by 2030, growing at a CAGR of 11.7% from 2024 to 2030.
As digital commerce ecosystems become increasingly complex and customer expectations continue to rise in 2025, businesses must invest in a powerful and efficient order management system (OMS) to remain competitive. From direct-to-consumer (DTC) eCommerce brands to large-scale retail operations and multichannel sellers, managing the lifecycle of an order has become a mission-critical function.
With the rapid growth of online marketplaces, social commerce, and global fulfillment networks, having a centralized order management software solution is essential for streamlining operations and ensuring customer satisfaction. Whether you're fulfilling orders from a single warehouse or managing thousands of SKUs across multiple locations, top order management software helps optimize workflows, sync inventory, automate order routing, and ensure accurate fulfillment.
If you're looking to upgrade your existing OMS or implement your first order processing software, this guide provides a comprehensive order management system comparison to help you select the right solution for your business needs in 2025.
Key Features to Look For in Order Management Software
When evaluating business order management software, it's essential to focus on features that enhance efficiency, reduce manual errors, and support long-term scalability. The best order management systems in 2025 go beyond basic functionality to offer integrated, intelligent solutions that empower businesses to thrive across multiple channels.
Inventory Syncing Across Channels
A reliable order management system should offer real-time inventory syncing across all sales platforms, including Shopify, Amazon, eBay, and in-store POS systems. This prevents stock discrepancies, minimizes overselling, and ensures accurate stock levels are reflected instantly after each order—helping you maintain better inventory control across every channel.
Order Routing and Automation
Modern order processing software must include intelligent routing capabilities that assign orders to the most optimal fulfillment center based on location, stock, and shipping costs. Automation features can trigger packing, notifications, and carrier assignments instantly, helping businesses speed up processing and cut down on logistics costs.
Multi-Location Support
For brands managing inventory across multiple warehouses or retail outlets, multi-location support in an order management system is vital. It enables you to track stock movement by location, manage internal transfers, and route customer orders to the most strategic fulfillment point, ensuring faster delivery and higher efficiency.
Shipping and Fulfillment Integrations
The top order management software platforms integrate directly with major carriers like UPS, DHL, FedEx, and fulfillment partners like Amazon FBA or ShipBob. These integrations automate shipping label creation, offer real-time tracking, and simplify customs and documentation, streamlining the full pick-pack-ship process for both domestic and global deliveries.
Return and Refund Workflows
Handling post-purchase processes effectively is critical for customer satisfaction. Advanced order management software includes tools for automating returns, issuing refunds, and restocking returned products. These workflows reduce friction, save time, and offer transparency throughout the reverse logistics process.
Real-Time Reporting and Analytics
Insight-driven businesses need order management systems that provide live dashboards, sales trends, and fulfillment data. Real-time analytics help monitor KPIs, understand customer behavior, and forecast inventory needs, making them indispensable for strategic planning and operations optimization.
Customizable Workflows
Since every business has different needs, the best order management software 2025 should allow users to tailor workflows. From setting custom order statuses and automating repetitive tasks to defining user permissions and building advanced integrations via API, customization ensures your OMS works the way your business operates.
Top 10 Order Management Software in 2025
The market for order management software 2025 is more diverse and powerful than ever. Whether you're a small seller just starting out or a high-volume enterprise seeking optimization, there’s a solution tailored to your needs. Use this guide to evaluate the best order management systems and take the next step in streamlining your operations, enhancing customer satisfaction, and growing your business.
In today’s fast-paced commerce landscape, choosing the best order management system can make the difference between a streamlined operation and a logistical nightmare. Whether you're a small eCommerce startup or a global multichannel retailer, the right order management tools for businesses can help you scale, reduce errors, and enhance customer satisfaction. Here’s our curated list of the top order management software platforms dominating in 2025.
1QuickOrders
QuickOrders is an advanced, cloud-based order management system designed for businesses of all sizes—from emerging DTC brands to established multichannel retailers. It offers an intuitive interface and powerful backend capabilities, making it the standout solution among the best order management systems in 2025.
Key Features:
Omnichannel order orchestration across platforms like Amazon, Shopify, Walmart, and eBay.
Real-time inventory synchronization across warehouses and sales channels.
Automated returns management and refund workflows.
Smart order routing to nearest fulfillment centers.
Pros:
Easy to scale.
Highly customizable workflows.
Fast onboarding and responsive support.
Cons:
Premium pricing for enterprise tier.
Limited offline POS support.
Pricing: Tiered pricing starting at $99/month, with enterprise packages available on request.
2Zoho Inventory
Zoho Inventory is a budget-friendly order management tool for businesses looking for core features without complexity. It offers multi-channel selling, barcode-based inventory updates, and integrations with major carriers like USPS and FedEx. Perfect for small to medium-sized businesses, this order management software supports selling across Amazon, Etsy, and Shopify.
As part of the Zoho suite, it works seamlessly with CRM, finance, and support tools. While not built for large-scale enterprise needs, it’s an excellent starter order processing software. In 2025, it's among the top order management software picks for small teams.
Key Features:
Multi-channel selling on Amazon, Etsy, Shopify, and more.
Barcode scanning for efficient inventory updates.
Shipping integration with major carriers.
Pros:
Affordable pricing.
Clean, intuitive interface.
Strong integration with Zoho ecosystem.
Cons:
May lack deep functionality for high-volume enterprises.
Limited reporting customization.
Pricing: Plans start at $0 (free tier) and go up to $239/month for premium plans.
3ShipBob
ShipBob is both a tech-powered 3PL and a capable order management system, offering fulfillment services combined with real-time tracking and inventory visibility. This hybrid solution is ideal for DTC brands wanting fast shipping (including 2-day delivery) without managing a warehouse. While it lacks deep OMS customization, it provides strong automation and shipping cost transparency.
Businesses benefit from distributed fulfillment centers across key regions. ShipBob is more of a logistics-first order management tool, helping brands scale without in-house infrastructure. It's one of the top choices for fulfillment-backed order management software in 2025.
Key Features:
Distributed fulfillment centers across major regions.
2-day shipping capabilities in key markets.
Real-time tracking and inventory visibility.
Pros:
Streamlined fulfillment and logistics.
Transparent shipping costs and delivery estimates.
Cons:
More focused on fulfillment than deep OMS features.
Limited customization outside of supported platforms.
Pricing: Transparent pricing based on order volume and fulfillment needs.
4Brightpearl
Brightpearl is a powerful order management software tailored for omnichannel retail businesses. It supports real-time inventory syncing, automated fulfillment, integrated POS, and demand forecasting. Built with scalability in mind, it reduces errors in high-volume order processing. With financial reporting and automation features, it’s a complete back-office solution.
Brightpearl is among the best order management systems for retail and eCommerce businesses handling online and offline orders. Though the interface may be complex for beginners, its automation capabilities make it a top-tier order processing software in 2025.
Key Features:
Automation Engine for order processing.
Multi-channel order management with real-time inventory sync.
Integrated POS for online and offline sales.
Pros:
Handles increased orders with fewer errors.
Seamless integration with major e-commerce platforms.
Real-time financial insights.
Cons:
May be complex for small businesses.
Higher learning curve for new users.
Pricing: Custom pricing based on business needs.
5Linnworks
Linnworks is a high-performing order management system trusted by fast-scaling eCommerce brands. It integrates with 70+ marketplaces including eBay, Walmart, and Amazon, offering centralized management of sales, orders, and inventory. It’s designed for businesses needing automated workflows, smart picking and packing, and detailed reporting.
Linnworks gives teams real-time control over every stage of the order lifecycle. As one of the top order management software options, it’s favored by merchants managing complex supply chains. While pricing is premium, it’s justified by the platform's depth and performance in 2025.
Skubana is an enterprise-grade order management software built for omnichannel retailers needing robust analytics and operational control. It unifies order processing, inventory management, and fulfillment under one platform. Skubana automates repetitive tasks like routing, tracking, and updating inventory in real-time. Its dashboard offers deep insights, helping brands optimize profitability and supply chain performance.
Key Features:
Centralized order and inventory management.
Multi-channel selling with real-time sync.
Advanced analytics and reporting tools.
Pros:
Comprehensive solution for omnichannel retailers.
Robust automation capabilities.
Detailed insights for data-driven decisions.
Cons:
Higher cost compared to some competitors.
Steeper learning curve for new users.
Pricing: Custom pricing based on business requirements.
7NetSuite
NetSuite is a comprehensive ERP with built-in order management software capabilities designed for large enterprises. It handles order fulfillment, invoicing, customer records, and financials in one integrated system. With strong automation and AI-driven insights, it supports global commerce, multi-currency transactions, and complex business logic.
Although it's not a standalone OMS, its breadth makes it a top order management system for corporations with diverse operations. It’s particularly effective for enterprises managing inventory across multiple locations. NetSuite ranks as one of the best order management systems in 2025 for companies needing scale and flexibility.
Key Features:
Integrated financial and order management.
Real-time inventory and order tracking.
AI-driven analytics and forecasting.
Pros:
Comprehensive ERP solution.
Scalable for large enterprises.
Strong customization options.
Cons:
High implementation and customization costs.
Requires dedicated resources for setup and maintenance.
Pricing: Custom pricing based on business needs.
8Orderhive
Orderhive is an affordable, easy-to-use order management software ideal for small and medium-sized businesses. It offers inventory tracking, multi-channel selling, and automation workflows for tasks like invoicing and order updates. With integrations for Shopify, WooCommerce, and Amazon, it covers the essentials of modern order processing software.
Its clean interface and low learning curve make it a top choice for startups and growing eCommerce brands. Though less feature-rich than enterprise tools, it excels as a lightweight order management system in 2025. Strong customer support further enhances its value.
Key Features:
Centralized order and inventory management.
Multi-channel integration with e-commerce platforms.
Automation rules for order processing.
Pros:
User-friendly interface.
Affordable pricing tiers.
Strong customer support.
Cons:
Limited advanced features compared to competitors.
May not scale well for large enterprises.
Pricing: Advanced Plan: $59/month.
9Salesforce Order Management
Salesforce Order Management integrates tightly with Salesforce CRM to provide a customer-centric order management platform. It offers real-time order tracking, dynamic fulfillment, return handling, and complete workflow automation. Businesses using Salesforce can leverage this OMS to deliver personalized customer experiences and streamline back-end operations.
It’s best for mid-to-large businesses already invested in the Salesforce ecosystem. While pricing and implementation can be steep, its features justify the cost for serious growth. As of 2025, it’s one of the top order management tools for customer experience-driven businesses.
Key Features:
Integration with Salesforce CRM for unified customer view.
Real-time order tracking and inventory management.
Customizable workflows and automation.
Pros:
Seamless integration with Salesforce ecosystem.
Scalable for growing businesses.
Strong reporting and analytics tools.
Cons:
Higher cost for small businesses.
Requires Salesforce subscription.
Pricing: Custom pricing based on Salesforce subscription and business needs.
10Ordoro
Ordoro is a versatile and affordable order management tool for small to medium-sized eCommerce brands. It handles inventory, shipping, and dropshipping workflows with efficiency and clarity. Ordoro supports barcode scanning, automation rules, and bundled products—all within a user-friendly interface. While it lacks advanced enterprise features, it offers excellent value for its pricing.
Businesses looking for straightforward order processing software will find it a reliable solution. In 2025, Ordoro continues to be one of the best order management software platforms for lean eCommerce teams.
Key Features:
Multi-channel order and inventory management.
Shipping integration with major carriers.
Kitting and bundling capabilities.
Pros:
Affordable pricing tiers.
User-friendly interface.
Strong automation features.
Cons:
Limited advanced analytics.
May not scale well for large enterprises.
Pricing: Premium Plan: $149/month.
Which Order Management Software Is Right for Your Business?
Different business models require different capabilities from their order management tools. Here’s how the top order management software of 2025 matches up to specific business needs:
Retailers juggling online and offline sales channels need an order management system with strong POS integration, real-time inventory tracking, and store-specific workflows. Brightpearl excels with retail automation, while QuickOrders offers unmatched omnichannel visibility and operational control.
DTC eCommerce Brand Scaling Fast
Best Options: Skubana, ShipBob
DTC brands experiencing rapid growth need order processing software that supports scalable automation, intelligent order routing, and quick fulfillment. Skubana provides rich analytics and supply chain flexibility, while ShipBob offers an integrated fulfillment infrastructure for faster delivery.
Small Business Starting Out
Best Options: Zoho Inventory, Orderhive
Startups and small businesses benefit most from lightweight, affordable order management tools for businesses. Zoho Inventory is intuitive and cost-effective, and Orderhive adds flexibility and automation without overwhelming complexity.
B2B Wholesaler with Complex SKUs
Best Options: QuickOrders, Ordoro
For wholesalers managing thousands of product variations, pricing tiers, and bulk orders, robust order management software is essential. QuickOrders handles SKU-level complexity with ease, while Ordoro’s manufacturing and kitting tools make it ideal for product assembly and distribution.
Among the top order management software solutions on the market, QuickOrders clearly stands out as the most well-rounded and scalable platform. Unlike niche-focused systems that only specialize in shipping or fulfillment, QuickOrders brings together the full spectrum of order processing software needs—omnichannel sync, intelligent routing, real-time analytics, and returns automation—into a single, user-friendly interface.
Its enterprise-grade power combined with SMB-friendly usability makes it the top choice in this order management system comparison. With robust integrations, customizable workflows, and high user satisfaction, QuickOrders is not just one of the best order management systems—it's the one setting the standard for order management software 2025.
Emerging Trends in Order Management Software for 2025
As businesses adapt to rapidly evolving customer expectations and operational complexity, the order management system landscape is undergoing major innovation. Here are the top trends shaping the best order management systems in 2025, helping businesses optimize operations and stay ahead of the curve.
AI-Powered Demand Forecasting
Artificial Intelligence is transforming how businesses manage inventory. The latest order management software integrates AI and machine learning to forecast demand more accurately, reduce stockouts, and optimize replenishment cycles. These intelligent tools help reduce excess inventory and align supply with real-time demand across channels.
Unified Commerce: OMS + POS + CRM
2025 marks a major shift toward unified commerce. Leading order management tools for businesses are evolving to combine OMS, POS, and CRM functionalities into a single platform. This enables brands to manage the full customer lifecycle—from purchase to fulfillment to post-sale service—with seamless data synchronization across all touchpoints.
Mobile Order Management
With remote work and on-the-go management becoming standard, mobile-first order processing software is now essential. Top platforms offer full-featured mobile apps for tracking orders, updating inventory, and managing fulfillment in real time—right from a smartphone or tablet.
Sustainability Features (Carbon Tracking, Smart Returns)
Eco-conscious features are now a competitive differentiator. Advanced order management systems include tools to track the carbon footprint of deliveries, offer eco-friendly shipping options, and manage smart return workflows that reduce environmental impact—all while maintaining a smooth customer experience.
Blockchain for Supply Chain Transparency
Transparency and trust are paramount, especially for global sellers. Some order management software 2025 solutions are incorporating blockchain technology to create secure, traceable records of every step in the supply chain. This enhances accountability and visibility from suppliers to end consumers.
Critical Mistakes to Avoid When Choosing an Order Management System
Selecting the right order management system can significantly boost your efficiency and customer satisfaction—but the wrong choice can do the opposite. Avoiding these common pitfalls can help ensure you're investing in the best order management software for your needs, not just what looks good on paper.
Mistake #1: Choosing Based on Price Alone
It’s tempting to opt for the lowest-cost option, but not all order management tools for businesses are created equal. A cheap solution may lack essential features or scalability, costing you more in lost sales and manual work in the long run. Always consider total ROI, not just upfront pricing.
Mistake #2: Ignoring Integration Needs
A powerful order processing software is only as good as its ability to integrate with your existing systems—eCommerce platforms, ERPs, CRMs, shipping providers, and marketplaces. Failing to prioritize integration can result in silos, manual entry, and operational inefficiencies.
Mistake #3: Underestimating Training and Onboarding Time
Even the top order management software comes with a learning curve. Many businesses underestimate the time and resources required to implement and train staff. Be sure the provider offers robust onboarding, support, and documentation to avoid costly delays.
Mistake #4: Not Planning for Scalability
Your business will grow—so should your order management system. Choosing a solution that doesn’t scale with order volume, users, or channels can lead to limitations down the road. Look for software built with flexibility and future growth in mind.
Pro Tips for a Successful Order Management System Rollout
Implementing an order management system is a strategic investment that can significantly elevate your business operations—if done right. To ensure a smooth and effective rollout of your order management software, consider these expert-backed tips that apply whether you're a small startup or a scaling enterprise.
Involve Key Departments from the Start
Successful implementation begins with cross-functional collaboration. Include operations, sales, customer service, and IT teams early in the decision-making process to ensure the order management tools for businesses align with actual daily workflows.
Define Clear Goals and Performance Metrics
Before going live, establish specific objectives and KPIs. Are you aiming to reduce fulfillment times, increase order accuracy, or improve inventory visibility? Setting measurable goals helps you track the impact of your order management software 2025 and ensures long-term success.
Leverage Training and Onboarding Resources
Even the best order management systems require user adoption to be effective. Take full advantage of onboarding, tutorials, and customer support provided by the vendor. This reduces friction during go-live and helps teams get comfortable using the system quickly.
Start Simple, Then Expand
Begin implementation by focusing on your most critical needs—such as core order processing software features and essential integrations. Once your team is confident, expand into advanced automation, analytics, and customization features gradually to maximize value.
To Sum Up!
In 2025, having the right order management system is not just a competitive edge—it’s a necessity. The right software can streamline operations, reduce costly errors, and deliver a consistent customer experience across every channel. Whether you're managing a few SKUs or scaling across continents, the top order management software will help you meet modern demands with confidence.
If you're serious about transforming your operations, we highly recommend trying QuickOrders. Designed for flexibility, speed, and scale, QuickOrders brings together real-time inventory sync, intelligent order routing, and robust automation in one intuitive platform. It's one of the best order management systems available today and a leading choice in any order management system comparison.
Don't just take our word for it—experience it yourself. Take advantage of free trials and interactive demos to see how your chosen solution handles your real-world needs. The right order management software should not only fit your current business—it should power your future growth.
Frequently Asked Questions(FAQs)
Order management software is a digital system that helps businesses track, manage, and fulfill customer orders from multiple sales channels. It automates key processes like inventory updates, shipping, returns, and invoicing, acting as the central hub of an efficient order management system.
In 2025, businesses operate in a fast, omnichannel environment where customers expect speed and accuracy. A modern order management system improves order accuracy, reduces fulfillment delays, and ensures seamless operations across platforms, helping companies stay competitive.
The best order management systems in 2025 offer real-time inventory syncing, intelligent order routing, shipping integrations, return workflows, and robust analytics. These features help businesses scale efficiently and manage complex, multi-channel order processing.
Industries like eCommerce, retail, manufacturing, and wholesale distribution benefit greatly from order management tools for businesses. Any business that manages large order volumes, multi-location inventory, or multichannel sales will see improved efficiency and accuracy.
Top order processing software integrates with eCommerce platforms, CRMs, ERPs, POS systems, and shipping providers. These integrations streamline operations by syncing data across systems, reducing manual entry, and improving visibility throughout the fulfillment cycle.
Leading order management software 2025 solutions include QuickOrders, Zoho Inventory, ShipBob, Brightpearl, and Skubana. Each offers different strengths—from fulfillment to multichannel integration—making them top contenders in any order management system comparison.
Yes, cloud-based order management software offers more flexibility, real-time access, automatic updates, and better scalability than on-premise options. It’s the preferred choice for modern businesses that need agile, remote-friendly, and cost-effective solutions.
Small businesses should focus on order management tools that offer ease of use, essential features, affordable pricing, and integration with platforms like Shopify or QuickBooks. Starting with scalable solutions like Zoho Inventory or Orderhive helps avoid future migrations.
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