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Plugins

The Plugins section is your command center for integrating essential external services into your delivery system. It’s cleanly organized into 5 tabs:

  • Payment Gateway
  • SMS Gateway
  • Third Party
  • Email Gateway
  • Calling Gateway

Each tab lets you toggle between multiple service providers and enable/disable them with just a switch.

Under Payment Gateway

You will see Popular services include: Stripe, RazorPay, GreenPay, Dibsy and more.

  • Each plugin block includes:
    • A short description about the gateway
    • Toggle switch to enable or disable
    • “Free” tag to indicate no added cost
    • View Button to preview configuration


On clicking the View Button: A pop-up opens

Here you can enter:

  • Secret Key
  • Public Key
  • Stripe Connect (Yes/No)
  • Payment Method (Automatic/Manual)
  • Gateway Tax Paid By (Admin/Merchant)
  • Payment Frequency (Monthly/Weekly)
  • dayOfPay
  • Toggle for Google Pay, Apple Pay, or both
  • Payment Charges (%)
  • Additional Charges (Flat)
  • Country Code
  • Merchant Name
  • Environment

At the bottom, there are two buttons: Submit and Cancel

SMS Gateway

Popular services: Twilio, Sinch

Uses toggle-based activation and form-based credential input.

On clicking the View Button, A pop-up opens where you can enter:

  • Sender Number
  • Account SID
  • Auth Token

Once configured, real-time alerts can be sent to users.

Third Party

Popular services: Firebase Private Key, Zendesk

On clicking the view button, A pop-up opens where you can:

  • Paste your Firebase JSON Key

Hit Submit to save and activate.

Email Services

Popular services: SendGrid, MailChimp, Node Mailer

On clicking the View Button, A configuration modal opens where you can enter:

  • SendGridFromEmail
  • SendGridKey

Click Submit to activate the service.

Calling Gateway

Popular services: Exotel, Twilio

On clicking the View Button, A configuration modal opens with fields to enter:

  • API Keys
  • API Token
  • Sub Domain
  • SID
  • Caller ID
  • Caller Type

Hit Submit to go live with the calling service.

Tools

FAQ's

The Plug-ins section is where the admin can view, manage, and configure all third-party services that are integrated into the platform. These include payment gateways, SMS gateways, email services, calling services, and other third-party tools.

The plug-ins are grouped into five major categories:

  • Payment Gateways (e.g., Razorpay, Stripe)
  • SMS Gateways (e.g., Twilio, MSG91)
  • Third-Party Tools (e.g., analytics, CRMs)
  • Email Services (e.g., SMTP, SendGrid)
  • Calling Services (e.g., VOIP integrations)

To activate a service, select it from the list and enter the required credentials like API Key, Public Key, Secret Key, or Base URL. Once these are submitted, the integration will become functional.

Yes, once a plug-in is configured, you can enable or disable it using the toggle or activation option available alongside the plug-in.

Most plug-ins require standard API credentials that are usually provided by the third-party service provider. If you are unsure, it’s advisable to consult with your technical team or refer to the API documentation of the service you’re integrating.

No, you only need to configure the plug-ins that are essential for your business operations. For instance, if you don’t use SMS alerts, you can skip setting up the SMS gateway.

If incorrect credentials are entered, the service will fail to connect or function. You’ll need to review and update the correct configuration details to activate the service properly.

Once the correct credentials are entered, the plug-in status usually changes to “Active” or “Connected.” Some services may also display a test or success indicator.

Yes, the platform may allow multiple options under the same category. However, only the one marked as active will be used unless the platform supports fallback mechanisms.

Typically, the Plug-ins section is accessible only to the super admin, as it contains sensitive configuration details and system-level controls.

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