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The Status Configuration section allows the admin to manage and customize all order or project-related status banners. This includes defining the labels, user/merchant notifications, email triggers, cancellation policies, and visibility rules for each status used in workflows.

Yes, the admin can add new custom statuses. Each new status can include a title, notification message, email trigger, cancellation settings, and visibility preferences.

Some of the default statuses include:

• Pending
• Accepted
• Order in Kitchen
• Ready to Pick Up
• Delivered
• Ongoing
  These can be edited, deleted, or expanded based on the business needs.

Yes, the admin can enable the “Send Email” toggle for any status. Once enabled, an email will automatically be sent to the respective user or merchant whenever the order reaches that particular status.

Yes, each status can have a unique notification message configured by the admin. This message will appear on the user or merchant side when that specific status is triggered.

For each status, the admin can:

• Define whether cancellations are allowed.
• Specify cancellation charges (if any).
• Set the time window in which cancellation is allowed from the moment that status is activated.

Yes, there is a toggle option that allows the admin to disable user visibility for any specific status. This is useful for internal statuses that are not relevant to the customer.

Yes, existing statuses can be edited. The admin can change the label, notification message, enable/disable email sending, set cancellation rules, and toggle user visibility at any time.

Yes, all updates made from the admin panel — such as new statuses, changes in email/notification settings, or visibility — will be reflected in real-time across the platform.