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Plugins

The Plugins section is your command center for integrating essential external services into your delivery system. It’s cleanly organized into 5 tabs:

  • Payment Gateway
  • SMS Gateway
  • Third Party
  • Email Gateway
  • Calling Gateway

Each tab lets you toggle between multiple service providers and enable/disable them with just a switch.

Under Payment Gateway, you’ll see popular services like Stripe, RazorPay, GreenPay, Dibsy, and many others. Each plugin block includes:

  • A short description about the gateway
  • A toggle switch to enable or disable
  • A “Free” tag to indicate no added cost
  • An eye icon to preview

While tapping on the view button, you can see a pop-up will open. There you can see

Here you can enter

  • Secret Key
  • Public Key
  • Stripe Connect(yes/no)
  • Payment Method(automatic/manual)
  • Gateway Tax Paid By(admin/merchant)
  • Payment Frequency(monthly/weekly)
  • dayOfPay
  • Select the toggle for Google Pay, Apple Pay, both
  • Payment Charges (%)
  • Additional Charges (Flat)
  • CountryCode
  • Merchant Name
  • Environment

At the bottom, two buttons are there ‘submit’, ‘cancel’

Under SMS Gateway, you’ll see popular services like Twilio, Sinch etc. With a toggle-based activation system and form-based credential input, enabling these services is as easy as flipping a switch and pasting in keys or tokens.

While tapping on the view button, you can see that a pop-up will open. There you can see

By entering your sender number, Account SID, and Auth Token. Once configured, you can send real-time alerts to users.

Under Third Party, you’ll see popular services like Firebase Private Key, Zendesk.

While tapping on the view button, you can see a pop-up will open. There you can see

Just paste your Firebase JSON key and submit!

Under Email Gateway, you’ll see popular services like SendGrid, MailChimp, Node Mailer etc.

While tapping on the eye icon to open the configuration modal. There you can see

Enter details like SendGridFromEmail and SendGridKey, and hit Submit to activate.

Under Calling Gateway, you can automate voice calls and manage IVRs with Exotel or Twillio.

While tapping on the eye icon to open the configuration modal. There you can see

Configuration fields include API Keys, API Token, Sub Domain, SID, Caller ID, and Caller Type. Once filled, hit Submit to go live.

Tools

FAQ's

The Plugins section allows the admin to manage all third-party integrations such as payment gateways, SMS providers, email services, calling tools, and other external systems. It centralizes the configuration and activation of these tools from the admin dashboard.

There are five main categories of plugins available:

  • Payment Gateways
  • SMS Gateways
  • Third-Party Services
  • Email Services
  • Calling Services

No, plugins are not active by default. The admin must manually activate each plugin by entering the required configuration details such as API keys or credentials.

To activate most plugins, you’ll typically need:

  • Key ID
  • Secret Key
  • Any optional charges or commission settings

Once filled in, the admin must click Submit to save and activate the configuration.

Once a plugin is configured and activated correctly, it becomes fully functional across the platform wherever it’s required. You can monitor its functionality through:

  • Transaction logs (for payments)
  • SMS/email logs (for messaging)
  • Activity feedback (e.g., order placements or OTP flows)

Yes, multiple providers can be configured under each category (e.g., Razorpay and PayPal under Payment Gateways). However, you can choose which one to keep active or use as default.

Yes, admins can edit or update plugin credentials at any time. Simply go to the plugin’s configuration section, make changes, and resubmit the form.

If incorrect or expired API credentials are submitted, the plugin will fail to work. The admin must correct the configuration details to ensure functionality.

Navigate to the Settings section > Plugins tab in the admin panel. Each category will display the list of available plugins with options to View, Configure, or Activate.

Yes. For example:

  • Payment gateway plugins affect how customers pay.
  • SMS/email plugins affect communication (like OTPs, order confirmations).
  • Calling services might power customer support callbacks or delivery confirmations.

No developer is needed for standard integrations. The admin just needs to enter the provided credentials from the third-party account (e.g., Razorpay dashboard, Twilio console) into the QuickWork panel.

After activation:

  • For Payment Gateway, try placing a test order.
  • For SMS Gateway, check if OTPs or alerts are sent.
  • For Email Services, send a test email or trigger a notification.
    A functioning plugin will show immediate operational signs.
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