Settings Get Support 24/7
Helpdesk Dispatcher Panel Settings Tax
Tax
The Tax section allows you to manage all the applicable service taxes—like VAT, GST, or Service Tax—that are added to user or partner transactions.
You’ll see a list displaying:
- Tax Name (e.g. VAT, GST)
- Tax Value (in numbers)
- Action: Options to Edit or Delete any existing tax entry
+Add
- Click the “Add” button at the top right.
- A popup will open—enter the Tax Name and Tax Value.
- Hit Add to save it.
FAQ's
The Tax Settings section allows admins to manage all tax types applicable on the platform, such as GST, SGST, CGST, and Service Tax. These taxes are applied to relevant transactions during user checkout or service booking.
Yes, you can. Simply click on the “Add New Tax” button, enter the tax name (e.g., SGST), and set the percentage value (e.g., 9%). Once saved, this tax will be applied automatically wherever required in the system.
Yes. Each tax entry has an Edit option. You can update the tax name or change its percentage at any time. The changes will be reflected immediately on new transactions.
Yes. You can delete any tax from the list. However, please ensure that the tax is not actively linked to ongoing services or invoices before deleting it.
Taxes configured in the admin panel will be automatically applied and displayed during:
- Customer checkout
- Invoice generation
- Payment summaries
This ensures transparency for end-users and simplifies accounting.
Yes. The system supports multiple simultaneous taxes. If both CGST and SGST are configured, they will be calculated and displayed separately on the payment screen.
The tax value is added on top of the base price of a service. For example, if a service costs ₹1000 and a 9% tax is applied, the final amount payable will be ₹1090.
No. Tax changes are applied only to new transactions going forward. Past orders will retain the tax value that was active at the time of purchase.
This depends on system settings. If your panel includes a “toggle” or “status” feature for each tax, you can disable it without deleting. If not, you may need to delete and re-add it later.
It’s recommended that only platform admins or authorized accounting personnel manage tax settings to ensure compliance with applicable laws and financial accuracy.
Yes. Taxes configured in the admin panel are platform-wide and apply uniformly across all relevant services unless specific exceptions are built into your platform.
If no tax is configured, the platform will treat transactions as tax-free, which might lead to compliance issues depending on your local laws. Always double-check your tax list for completeness.