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FAQ
The FAQ (Frequently Asked Questions) section is your instant guide to understanding the platform better.
Here you’ll find a list of common questions merchants often ask. With clear and concise answers to help you resolve doubts instantly.
FAQ's
The FAQ section displays a list of frequently asked questions and their answers, curated by the admin, to help merchants quickly resolve common doubts related to the platform and operations.
All FAQ content (both questions and answers) is provided and managed by the platform admin. Merchants do not have editing access.
Yes. If a merchant feels that a particular answer is outdated, unclear, or wants to suggest a new question, they can contact the admin team directly to request an update.
Each FAQ includes:
- A question title
- A detailed answer
- A toggle to Read More or Read Less for long responses
As of now, FAQs are listed in a simple scrollable format without advanced search. However, merchants can easily navigate through all available questions.
The FAQ section is available under the merchant panel on the QuickWorks platform, usually listed in the sidebar or support/help menu.
FAQs are generally standard for all merchants, but the admin may choose to publish specific FAQs relevant to different merchant types (e.g., restaurants, grocery, etc.).
Currently, there is no automated notification, but the merchant can revisit the FAQ section to check for updates. Critical updates may be communicated through the notification module.
Yes, merchants can freely refer to or copy FAQ content internally to train their staff or create SOPs, as the content is meant for support and guidance.
If your concern is not covered in the FAQ section, you should contact the platform admin or customer support directly to raise a ticket or get personalized assistance.