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Helpdesk Quickorders Knowledge Base Restaurant Panel Dashboard
Dashboard
You may call it a control room that gives a quick snapshot of a store’s performance.
Here you can essential stats right on top:
- Total Orders: Shows all completed orders.
- Pending Orders: Orders waiting right now.
- Ongoing Orders: Order is being cooked or delivered.
- Outlets: The number of store locations under this merchant.
- Total Revenue: Your earnings before deductions.
- Paid Amount: Payout released yet.
- Earnings: The merchant’s cut after platform fees.
At the top right corner there is a button for ‘select outlet’
Select Outlet: Choose which branch you want to view/manage.
FAQ's
The Merchant Dashboard provides a real-time overview of your restaurant’s performance — including total orders, ongoing activities, revenue metrics, and recent customer transactions. It is the first screen you see after login and acts as your operational control center.
The dashboard shows key real-time metrics in card format, including:
- Total Orders
- Pending Orders
- Ongoing Orders
- Outlets Count
- Total Revenue
- Paid Amount
- Total Earnings
These metrics update live as orders and payments are processed.
Yes. Clicking on any card (e.g., Total Orders or Pending Orders) redirects you to the corresponding detailed section where you can view or manage related records.
Below the cards, the dashboard shows a recent order list with tabs such as:
- Pending
- Accepted
- Ongoing
- Cancelled
- Completed
- Scheduled
- Recurring
- All Orders
Each entry includes status, payment mode, order number, user details, delivery driver info, timestamp, and type (instant or scheduled).
Yes, you can filter orders based on:
- Payment Method (Cash, Online, Google Pay, etc.)
- Customer Name / Order Number
Date Range (e.g., from June 1 to June 20)
Use the search bar and filters at the top of the order list to refine your view.
Merchants can create a new order from the dashboard by clicking “Create Order” and filling the form:
- User Details (Name, Phone, Address)
- Outlet Selection
- Product & Add-ons
Discounts & Extra Charges
After entering all information, click Create to place the order.
Yes. Merchants can enter:
- Discount Amounts
Additional Charges (e.g., service or packaging fees)
These are calculated before finalizing the order.
Yes. The dashboard view can be switched between:
- Grid View (default)
- List View
This gives flexibility to match your working preference.
The Monthly Revenue Chart displays your revenue trends across months. It helps track which month had the highest sales and understand order flow patterns.
Yes. You can select a specific outlet from the outlet filter dropdown. Once selected, all dashboard data — including order stats and revenue — will reflect only that outlet’s performance.
If no filter is applied, the dashboard will display combined data from all your outlets — providing a consolidated view of your business operations.
The dashboard reflects real-time updates automatically. Any new order, payment, or status change is immediately reflected in the corresponding cards and order list.
The dashboard only shows recent orders. To view or manage older orders, use the “Orders” section from the side menu for a full order history and advanced filters.
Ensure a stable internet connection. If issues persist, try refreshing the dashboard or contact admin support. Most delays are caused by network lags or syncing delays.