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Discount

The Discount feature enables admins to create, manage, and track promotional coupons to drive user engagement and boost bookings.

Coupon Table Breakdown

Upon accessing the Discount section, administrators are presented with a detailed list of existing coupons, each displaying the following information:

  • Coupon Image & Name: Visual and title representation of the coupon.
  • Module Type: Indicates the business module (e.g., Taxi, Delivery) the coupon applies to.
  • Coupon Code: A Unique Code users must enter to redeem the discount.
  • User Count: Number of users who have successfully used the coupon.
  • Discount Tab: Displays the type (percentage/fixed) and value of the discount.
  • Description: A short note or label added during coupon creation.
  • Start & End Date: Defines the validity period of the coupon.
  • Status: Shows whether the coupon is Active or Blocked. Admins can toggle this.
  • Action Tab: Options to Edit or Delete the coupon.

There is a search bar located at the top right corner, allowing admins to search for specific coupons by entering relevant codes. Besides that “Add Coupon” button is there.

+ Adding a New Coupon

To create a new promotional offer:

  1. Initiate Addition: Click on the ‘Add Coupon’ button located at the top right corner.
  2. Enter Coupon Details:
    • Banner: Upload an image representing the coupon.
    • Title: Provide a name for the coupon.
    • Code: Set a unique code that users will apply.
    • Description: Add details about the offer.
    • Module Type: select the relevant business module.
    • Discount Value: Define the type (percentage or fixed) and amount.
    • Validity Period: set the start and end dates.
    • Status: choose to make the coupon active or blocked.
  3. Save coupon: click on the ‘Add’ button to finalize and create the coupon.

FAQ's

The coupon section allows admins to create, manage, and monitor discount coupon codes that customers can use during bookings. These coupons help promote services, increase customer engagement, and drive more orders.

The coupon list displays:

  • Coupon title and code
  • Discount type (percentage or flat)
  • Discount value
  • Total user count (number of times the coupon was used)
  • Description
  • Validity period (start and end date)
  • Status (active/inactive)

Yes, you can simply toggle the status of a coupon to inactive. This will prevent it from being used without permanently deleting it from the system.

To add a new coupon, go to the coupon section and click “Add Coupon.” You’ll need to provide:

  • Coupon title
  • Unique coupon code
  • Discount type (flat or percentage)
  • Discount value
  • Optional max discount cap
  • Daily usage limit (if needed)
  • Total usage limit
  • Minimum order amount (optional)
  • Validity period (start and end dates)
  • Description
  • Whether the coupon is private or public

  • Per Day Limit: Maximum number of times a coupon can be used in a single day.
  • Use Limit: Total number of times a coupon can be used during its entire validity period. Once this limit is reached, the coupon expires, regardless of remaining days.
  • If the coupon has been used up to its defined total usage limit, it will automatically expire, even if the coupon’s validity date range has not yet ended.

    Yes, you can set a minimum amount condition for coupon applicability. For example, the coupon will only be valid if the total order value exceeds a specific amount.

    A private coupon is hidden from the frontend user interface. It can only be used if the customer has been given the code directly.

    Use cases include:

    • Rewarding loyal/high-spending customers
    • Re-engaging inactive customers
    • Targeted promotions and exclusive offers

    You can limit usage through:

    • Per day usage limits
    • Total use limits
    • Minimum order amount restrictions
    • Making the coupon private and sharing it with selected users only

    Yes, you can edit the coupon details such as title, discount value, usage limits, and validity period anytime unless the coupon is already expired.

    Yes. There is an “i” (info) button next to each field in the form. Hovering over it provides more information about what that specific field does.

    Once you save the coupon, it will immediately appear in the coupon list view, along with its complete details and status.

    Only public coupons are visible to customers on the frontend. Private coupons are hidden and must be shared manually with selected customers.

    Absolutely. You can create as many coupons as needed, each with different names, codes, usage rules, and purposes to suit various marketing strategies.

    If multiple coupons are valid at the same time, the system may allow only one to be applied per order (based on platform rules). Admins should define eligibility conditions clearly to avoid conflicts.