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User

The User Management feature empowers administrators to efficiently oversee customer information and interactions within the platform.

Upon accessing the ‘User’ section, administrators can view a comprehensive list of registered users with the following details:

  • Image
  • Details (name, phone number)
  • Total Amount Spent
  • Wallet
  • Subscription
  • Bookings
  • Cancelled
  • Ratings
  • Status
  • Edit
  • Document

At the left corner there’s a tabs regarding date range picker or a tab for date filter like (“today,” “yesterday,” “last 7 days,” and “this month”)

At the right corner 4 tabs are there

  1. Search bar (Name / Phone / Email)
  2. Change view mode (Table / Card)
  3. Export button
  4. Add new user

+ Adding New Users:
Administrators have the capability to manually add new users:

1. Initiate Addition: Click on the option to add a new user

2.  Enter Details: Provide necessary information such as name, contact details, and other relevant data

3. Add: Confirm and save the new user profile

DashboardSubscriptions

FAQ's

The User Management section allows the admin to view, manage, and update all user accounts that have onboarded onto the platform—either through self-registration or manual addition by the admin.

The admin can see the user’s full name, contact number, profile image, total expenditure on the platform, wallet status, subscription status, average rating, number of bookings completed and canceled, and the total number of service providers who have rated the user.

Yes. The admin can credit balance into a user’s wallet, adjust their wallet status, and view the entire transaction history with details like date, time, transaction type, and amount credited or debited.

The admin can edit user details (first name, last name, email, phone number, emergency phone number, and password), enable or disable the option for cash payments, and block or unblock users if needed.

The admin can filter users by date of onboarding, select preset time filters (such as yesterday, today, or last 7 days), filter based on subscription plan usage, and search by user name or email ID.

Yes. The admin can view the list in the standard table view or switch to card view, which displays each user’s details in a visually detailed card format.

Yes. The admin can export the complete list of users to store locally and can import a prepared user list onto the platform. For importing, the data must be in a specific format, which can be downloaded as a sample sheet.

The admin can manually add a user by entering the first name, last name, email ID, password, phone number, emergency phone number, and selecting the country code. The system will validate the phone number before completing the addition.

Once added, the new user can log in to the platform using their email ID and password to access and use the platform’s services.

Yes. If the admin wants specific users to use only online payment methods (e.g., credit or debit card), they can disable the cash payment option for those users.

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