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Subscriptions

The Subscription section helps you manage user and merchant subscription plans with precision and ease.

At the top, you will find Main Tabs :

  • User
  • Merchant

Each tab allows you to manage and view subscriptions independently for end-users and registered merchants.

On the right side of both tabs, you’ll find three essential action tools:

  1. Select Duration Dropdown – Filter by Monthly, Quarterly, or Yearly subscriptions.
  2. Search Bar – Quickly search any subscription plan by keyword.
  3. Add Button – Opens a detailed form popup to create a new subscription plan.

+ Add Subscription Plan:
When clicking the Add button under the User tab, a form popup appears allowing you to input detailed subscription settings. This includes:

  • Upload Image (under 2MB)
  • Name & Price
  • Duration (Monthly, etc.)
  • Recommended (yes/no)
  • Module Description

Hit the submit button

When you click the Add button under the Merchant tab, a form pop-up appears, allowing you to input detailed subscription settings. This includes:

  • Upload Image (under 2MB)
  • Name & Price
  • Duration (Monthly, etc.)
  • Recommended (yes/no) – Highlights the plan as “Recommended” or “Top Pick” for merchants.
  • Subscription Implication Type (override existing, add up to existing, queue new)
  • Subscription Tier (free/paid)
  • Visible (yes/no) – Decides if the plan is publicly shown to merchants in their dashboard subscription listing.

    If set to ‘Yes’: The subscription plan will be visible to merchants under the “Subscription” tab in their dashboard.

    If set to ‘No’: The plan is hidden from the merchant panel.

  • Select the store and enter the description

Advanced Settings:

  • Total Orders
  • Order Alert Limit
  • Per Order Cost & Commission
  • Alert Limit Messages
  • Once completed, hit Submit to save the new plan.

Inside User and Merchant Sections:

  1. Plans: This is where all the current subscription plans are listed. The table columns include:
    • Image
    • Name
    • Created Date
    • Period (e.g., INR 100 / Monthly)
    • Active Users / Inactive Users
    • Status (Active/Inactive)
    • Action (View/Edit/Delete)

       2. History: This tab shows past subscriptions with a detailed record of:

  • User Details
  • Start Date / End Date
  • Payment Method
  • Plan Name
  • Period
  • Amount
  • Status

At the top right corner, you’ll also find the Total Amount Collected, a convenient way to monitor revenue from subscriptions.

UserOrder

FAQ's

The Subscription Plan module allows the admin to create, manage, and control subscription plans for both users and merchants. It helps generate recurring revenue, offer special benefits, and track subscription activity on the platform.

Yes. The admin can create and manage subscription plans independently for users and for merchants. Each has its own form, fields, and business logic.

When creating a user subscription plan, the admin must provide:

  • Plan name
  • Price
  • Description
  • Duration (monthly, quarterly, half-yearly, etc.)
  • Minimum order price
  • Whether it offers free delivery
  • Whether to recommend/promote the plan
  • A detailed secondary description
  • Image for the plan

This highlights the subscription plan so it appears more prominently in the list, helping it stand out for users or merchants.

Yes. After creation, the admin can make the plan active or block/inactive at any time from the management panel.

It shows which users have purchased the plan, the total amount they have paid, and helps track user engagement over time.

Merchant plans include:

  • Override existing subscription: cancels current plan and replaces it
  • Add up to existing subscription: adds new credits to the existing plan
  • Queue new subscription: activates the new plan after the current one expires

In addition to plan name, price, and duration, the admin must also provide:

  • Subscription tier (paid or free)
  • Visibility (show/hide the plan on the platform)
  • Store list (select specific stores the plan applies to)
  • Total number of orders allowed
  • Order alert limit (how many remaining orders should trigger an alert)
  • Per order cost
  • Per order commission for the merchant
  • Notification title and message for the alert
  • Image for the plan

The admin can limit which stores (merchants) can buy a specific subscription plan. They can select individual stores or allow the plan to be available for all.

When the number of remaining orders in the plan reaches the alert limit (e.g., only 5 left), a notification is automatically sent to the merchant, reminding them to renew or top-up.

Yes. The admin can edit plan details, update images, change status, or remove plans from the system anytime.

The plan appears in the user or merchant subscription list on the platform, becomes available for purchase, and its status and performance can be tracked by the admin.

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