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Order

Managing all your platform’s orders is simple and intuitive with the Orders section in the QuickOrders admin panel.

At the top-left corner of the Orders interface, you’ll see three filter tools that help refine your order view:

  • Payment Mode Filter (Card, Cash, Google Pay, Apple Pay,Wallet)
  • Date Range Selector
  • Search Bar

On the right corner, you’ll find two important action buttons:

  • Create Order
    Tapping this opens a pop-up form where you can manually create a new order by filling in:

  • User Details: Name, Phone Number, Address
  • Payment Type: Choose from available options
  • Select Provider
  • Hit Save to submit the new order.
  • Export Button
    Use this to download order data for reporting or analysis.

Below the filter and action bar, you’ll find multiple order status tabs. These help you track orders by their current state: Pending, Accepted, Ongoing, Cancelled, Completed, Scheduled/Recurring, All

Tapping any of these tabs reveals a grid of order cards, each showing summarized order information.

Each order card provides a quick-glance glance of key order details:

  • Order Status (Pending, Accepted, etc.)
  • Payment Mode
  • Service Provider
  • Order Number
  • Customer Mobile Number
  • Driver Details (Name, Phone)
  • User Details

You’ll also find a flash card inside each order tile, highlighting:

  • Products and its variant
  • Quantity
  • Total Amount

Driver Details – Expanded View
If you tap on Driver Details within any order card, a detailed interface slides out from the corner, displaying comprehensive order and delivery info:

  • Service Provider Name
  • Order Number
  • Estimated Delivery Time
  • Product
  • Variant
  • Quantity
  • User & Driver Details (Name, Phone, Email)
  • Pickup Address
  • Delivery Address
  • Total Amount Breakdown
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FAQ's

The Order section helps the admin monitor and manage all laundry service requests placed by customers across the platform, regardless of which store or vendor is involved. It offers complete visibility and control over each order’s lifecycle.

All orders are categorized into multiple statuses:

  • Pending
  • Accepted
  • Ongoing
  • Completed
  • Canceled
  • Scheduled
  • Recurring

Each status helps track where an order is in its journey, from creation to completion or cancellation.

When a new order is placed, it first appears in the Pending, Scheduled, or Recurring section. From there, the admin can accept the order and specify the estimated time for completion.

For each order card, the admin can view:

  • User information
  • Store or vendor details
  • Order number and item count
  • Driver or delivery partner details (if assigned)
  • Current status

Additionally, clicking on a card opens more detailed information about that specific order.

Yes. The admin can change the order status — for example, from “Order accepted” to “Order in the laundry,” “Ready to pick up,” or even mark it as delivered. This is especially useful if the delivery partner is unable to update the status themselves.

When the admin updates the status, the order automatically moves to the corresponding section.
For example:

  • After accepting, it appears in Accepted
  • When processing starts, it shifts to Ongoing
  • When completed, it appears in Completed
  • If canceled, it moves to Canceled

Admins can filter the orders list by:

  • Payment mode used (cash, online, etc.)
  • Date range (start date and end date)
  • Order number, username, or store name

This helps narrow down data to see only relevant orders.

Yes. The admin can export the filtered or complete order list and download it to their local system for reports or further analysis.

The admin can manually create an order on behalf of the customer. This includes selecting the user, providing the address, choosing the merchant, adding items, applying discounts or extra charges, and even scheduling the order with a specific date and time.

Yes. While creating an order manually, the admin can apply discount amounts and add extra charges. These adjustments are reflected immediately in the subtotal and grand total.

Yes. The admin can set a scheduled date and time for order delivery or completion during manual order creation.

Once all details are filled in and the admin clicks on Create, the order becomes part of the system like any other order and can be tracked and managed in the relevant status sections.

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