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Merchants

The Merchants section offers a comprehensive view of all providers and pending laundry service professionals. It includes intuitive tools for efficiently managing provider profiles, tracking onboarding status, and ensuring quality and compliance across the platform.

At the top of the interface, you can easily toggle between:

  • Merchants Tab: Shows all approved/active laundry service providers.
  • Pending Merchants Tab: Displays laundry service providers awaiting approval.

You’ll also find quick-access tools on the top right:

  • Search Bar
  • Delete – Remove selected restaurant or all.
  • Export
  • Filter Dropdown – Filter service providers based on reviews, max. and min delivery time, item quality, inactive status.
  • Add Provider – Open a full-screen form to register a new provider.

Bonus Feature: Rainy Mode
A unique toggle labeled Rainy Mode appears on the interface, through which you can select providers that you want to show they are unable to deliver because of rain.

At this laundry service providers interface, each row in the main table gives a rich snapshot of a provider’s key details:

  • Name & Image – Brand identity.
  • Rating – User feedback, including average score and number of reviews.
  • Type – Service styles offered.
  • Merchant ID – Unique system-generated identifier.
  • Wallet – Displays current balance (with a wallet management icon).
  • Subscription – Indicates if the restaurant has a subscription (e.g., N/A or Testing).
  • Product Count – Number of active items listed (with quick add option).
  • Status – Easily toggle between Active or other states.
  • Created Date – Onboarding date.
  • Action Menu (⋮) – For editing, deleting, or accessing more details.
  • Exit Icon – For redirecting to respective merchant panel

In the ‘Product Count’ part, there is an option to add a product. While tapping on the + button this action takes you to a new screen:

A product listing table displaying image, name, category, brand, variants available, status (active/inactive), created date and action button.

Add new products by clicking the “Add Product” button in the top-right.

  • Toggle between tabs to manage various facets of your offerings.

+Step Into: Adding a Product

Clicking “Add Product” launches a form-driven product setup experience. This is where your menu items are born.

Detailed Fields Include:

  • Product Name (required)
  • Admin Commission – set your margins
  • Commission Type and Product Merchant Type (both required) – tailor your fees and category
  • Product Category (required) – select from available categories (though currently shows “No categories available”)
  • Product Subcategory and Brand – optional but helpful for filtering
  • Quantity Switch – controls if users can add/remove quantity (via a “+/-” toggle)
  • Rich Description Editor – write a flavorful description using formatting tools
  • Add-Ons Dropdown – attach relevant upsells like fabric softeners, bleach, stain removers.
  • Market Price & Selling Price Fields

+Adding a New Merchant

When you click Add Merchant, a multi-tabbed form opens, allowing you to capture comprehensive Merchant information. This form is split into intuitive tabs:

1. Personal

  • Fields: Merchant name, owner name, description, email, phone, Laundry type, etc.
  • Toggles for: Recommended listing, inventory access, contact visibility, brand tagging, and top-rated status.
  • Date Range Picker: For promotional listing or active periods.

2. Service

  • Enter Details like average service time, average service price, minimum service amount, admin commission type, auto service accepted or not, schedule booking type, add total workers, service tax, and recurring.
  • Upload cover image, profile image
  • Enter address, latitude, longitude, Service Area Option (for choosing how the delivery area is defined for customers orders like fixed delivery area or geofencing)

3. Bank
Add banking details for payments and commission processing.

4. Operating Hours
Set the working hours, off-days, and special hours.

When you tap the exit icon that is there in the primary interface of the service provider panel then you will get redirected to the respective merchant panel.

FAQ's

The Merchant section allows the admin to manage all vendors or service providers (e.g., laundry stores) who list their services on the platform. It provides full visibility and control over their profiles, services, commissions, subscriptions, and more.

This section supports merchants such as laundry store owners and other service-based vendors who want to offer their services through the platform.

  • Approved Merchants: Vendors whose documents and profile information have been verified and approved by the admin.
  • Pending Merchants: Vendors who have signed up but are awaiting document and profile approval.

You can view:

  • Store name and image
  • Rating
  • Store type (laundry, salon, etc.)
  • Merchant ID
  • Wallet status and balance
  • Subscription plan
  • Product/services listed

Yes, the admin can credit or debit amounts from the merchant’s wallet and also view the transaction history.

The admin can:

  • View all listed services
  • Change their status (active/inactive)
  • Edit or delete them
  • Mark a service as best seller
  • Add services manually on behalf of a merchant

Yes. The admin can set:

  • Global commission for all services from a merchant
  • Custom commission for specific products or services

You need:

  • Service name
  • Category/subcategory
  • Laundry type
  • Market price & Selling price
  • Quantity/Unit
  • Optional: SKU, images, description, commission, best seller flag

  • Export: Admin can export the entire product list for a merchant to local storage.
  • Import: Admin can upload bulk services using a predefined Excel sheet. A sample sheet is available for reference.

Admins can configure:

  • Fixed radius (e.g., 30km from store location)
  • Geofencing (custom polygon to mark serviceable areas)

They can:

  • Mark merchants as Active/Inactive
  • View their creation date
  • Edit their profile
  • View or delete their stores
  • Check reviews and subscription history
  • Launch the merchant panel from the admin side

  1. Fill in personal details (name, contact, email, password)
  2. Set store description, type, GST, referred by, etc.
  3. Choose preferences like auto-reset inventory, recommended merchant, top-rated flag
  4. Enter delivery settings and commission type
  5. Add profile and cover images
  6. Define service region using radius or geofencing
  7. Enter bank details and working hours
  8. Save merchant; credentials can be used by the merchant to log in to their panel

Admins can view, assign, or purchase subscription plans for merchants. This enables tiered access and pricing models on the platform.

Yes, but the admin retains complete control and can override listings, change status, or add/edit/delete services if required.

Yes, both admins and merchants can access the reviews and ratings received for their services.