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The order section shows all orders placed on the platform — whether by users directly or created manually by the admin.
It helps the admin track, review, and manage every order with full details including status, customer info, merchant, products, and payment method.

• Pending: Order just placed by the user, waiting for acceptance by merchant or admin.
• Accepted: Order has been approved and is ready to be processed.
• Ongoing: Order is being prepared or delivered.
• Canceled: Order was canceled for any reason (by user, merchant, or admin).
• Completed: Order has been successfully delivered to the user.
• Scheduled/Recurring: Order is set to be delivered at a future date/time or repeats on a schedule.
• All: Shows every order ever placed, regardless of status.

• New order starts as Pending.
• Once accepted, it appears under Accepted.
• When preparation/delivery starts, it becomes Ongoing.
• If it’s delivered, it moves to Completed.
• If canceled at any stage, it moves to Canceled.
• If scheduled, it shows under Scheduled until processing.

Each order card shows:

• Current order status
• Store type selected by user
• Order number and user’s phone number
• Driver details (name and address)
• User details (name and delivery address)
• Order timestamp and date
• Total amount
• Order type (instant or scheduled)

This helps the admin monitor and review each order in detail.

The admin can use:

• Payment type filter: View only cash or card orders.
• Date range filter: Show orders placed within specific dates.
• Search bar: Find orders by keyword (e.g., username, store name, order number).

These filters make it easy to analyze orders based on specific criteria.

Admins can manually place orders on behalf of customers.
Useful if:

• Orders come via phone, WhatsApp, or outside the app.
• Admin wants to correct an order.
• Testing or demo orders.

The admin fills:

• User first name, last name, phone number, address
• Payment type (post-payment or not)
• Merchant type and outlet
• Selects products and quantity
• Can apply discount (percentage or currency)
• Add extra charges if needed
• Choose instant or scheduled delivery
• Confirm and click create

It directly appears under Accepted (since it was placed by admin, it skips pending approval).

Yes. When creating an order, the admin can set it as scheduled and choose date & time.
It then appears in the Scheduled section until processing starts.

Canceled orders appear in the Canceled section, with all the same details and timestamp for audit or review.

It moves to the Completed section. The admin can still view all details, including delivery info and final amount.

The All section helps the admin see the entire order history of the platform — useful for reports, audits, or business analysis.

The card format keeps key info visible at a glance — status, amount, customer, merchant, driver — so the admin can quickly review large numbers of orders.

Yes. Each order shows driver name & address, and the selected merchant type & outlet.

It helps admins track:

• Daily/weekly sales
• Monthly order trends
• Seasonal spikes

And compare periods for business insights.

While creating orders, admins can:

• Add discount as a currency value or percentage.
• Apply additional charges manually.

All appear in the final summary before creating the order.

No. Manual orders created in the admin panel are auto-approved and go straight to the Accepted stage.