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User

The User Management feature empowers administrators to efficiently oversee customer information and interactions within the QuickRides platform.

From the Admin Dashboard, click on ‘User’ located in the ‘General’ section of the sidebar menu.

Upon accessing the ‘user’ section, administrators can view a comprehensive list of registered users with the following details:

  • Image
  • Details (name, phone number)
  • Total Reservations Made
  • Total Amount Spent
  • Ratings
  • Status
  • Edit
  • Document

At the left corner there’s a tabs regarding date range picker or a tab for date filter like (“today,” “yesterday,” “last 7 days,” and “this month”)

At the right corner 4 tabs are there

  • Searchbar (name/phone/email)
  • Change view mode (table/card)
  • Export button
  • Add new user

+ Adding New Users

Administrators have the capability to manually add new users:

Initiate Addition: Click on the option to add a new user.

  • Enter Details: Provide necessary information such as name, contact details, and other relevant data.
  • Add: Confirm and save the new user profile.
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FAQ's

The User Management module provides the admin with a comprehensive panel to view, search, filter, edit, add, and manage all registered users. It also includes functionalities like wallet management, subscription history, booking insights, and user status controls (active/block).

Each user entry displays the serial number, profile image, full name, mobile number, amount spent, and wallet balance. It also shows action options like edit, view transactions, view bookings, and toggle status (active/inactive).

Yes, the admin can search users by name, phone number, or email address using the search bar.

The admin can filter the user list by:

  • Custom date range (e.g., May 1 to May 31)
  • Quick filters like Today, Yesterday, Last 7 Days, Last 30 Days, This Month, or Last Month
  • Subscription type
    These filters can be reset using the Clear button.

Yes. By clicking the Edit button, the admin can modify:

  • First and Last Name
  • Email Address
  • Phone Number
  • Emergency Contact
  • Password and Emergency Password
  • Enable/Disable Cash Payment option

All changes must be confirmed by clicking Update.

The Cash Payment toggle determines whether a user can choose cash on delivery (COD) during order placement. If disabled, they will only see online payment options.

The admin can:

  • Credit or debit any amount into a user’s wallet
  • View the wallet transaction history, including date, type (credit/debit), and amount
    All wallet changes are reflected in real time.

Under each user profile, the admin can see:

  • Total bookings made
  • Number of cancellations
  • Ratings provided by the user

Yes. A toggle button allows the admin to mark a user as active or inactive. Inactive users are blocked from accessing the platform.

Yes. The admin can click “Add New User” and manually fill in:

  • First Name
  • Last Name
  • Email
  • Password
  • Phone Number
  • Emergency Contact (optional)
  • Enable/Disable Cash Payments
    Once added, the new user is available in the user list.

Yes. The entire list of users can be exported to the admin’s local system in a single click, useful for reporting and offline access.

Yes. The admin can switch between list view and grid view using the view toggle for better visual preference.

The admin can view all uploaded documents, and has the ability to accept or reject each document manually.

Most changes made from the admin panel (wallet updates, user status toggles, edits) are reflected immediately and in real-time.

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