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Reports

Payouts

This module helps administrators track and manage driver earnings and payout history.

Filters & Tools (Top Right Panel):

  • Date Filter: Select a custom date range (Start Date – End Date)
  • Drivers Filter: Choose specific drivers
  • Time Period Filter: Options include Weekly, Monthly, Yearly
  • Export Button: Export payout data for records or accounting

Here you can see Payout Table having:

  • Driver ID
  • Driver Name
  • Distance Travelled
  • Driver Earning
  • Total Tip
  • Amount to Pay
  • Admin Earning
  • Fleet Earning
  • Amount Paid Till Now
  • Action(edit/delete)

Pending Payouts

This section allows admins to manage and review payout requests from drivers that are awaiting action.

At the top right corner

  • Filter Dropdown: Filter by Earning or Wallet
  • Export Button: Export pending payout data for records

Below that there is three Status Tabs

  • Pending
  • Completed
  • Cancelled

Switching between these tabs updates the data table accordingly.

These tabs include Table Columns regarding:

  • Driver ID
  • Driver Name
  • Requested Amount
  • Request From
  • Status
  • Transaction Details: Includes options to Accept or Reject payout requests

Active Areas

The Active Areas report allows you to visually track user and driver activity across different zones.

At Right-Side Corner

  • Date Filter: Select a date range using Start Date and End Date
  • Geofence Dropdown: Choose between All or specific geofences like Default

Below that you can have an Active Map View:

  • Displays active region map
  • Includes zoom in/zoom out functionality
  • You can select areas directly on the map to mark or view as active zones

Precise Report

The PRECISE Report module offers a deep dive into driver performance and earnings, organized by timeframes and detailed metrics to ensure transparency and accountability.

Here you’ll find four key categories:

  1. Driver Invoice (Daily)
  2. Driver Invoice (Weekly)
  3. Driver Invoice (Monthly)
  4. Driver Performance

Each category has a “Show” button that, when tapped, displays individual reports.

Report Data Includes:

  • Driver ID
  • Driver Details (Name, Email, Phone no.)
  • Average Rating
  • Total Tasks
  • Distance Travelled (KM)
  • Total Earnings

For Driver Performance, additional insights are available:

  • Total Declined/Ignored Tasks
  • Decline/Ignore Task (%)
  • Complete Tasks
  • Complete Task (%)

At the Top-Right Corner, you can see:

  • Dropdown Menu: Choose between Daily, Weekly, Monthly Invoices, or Driver Performance
  • Date Range Filter
  • Clear Button: Resets all filters
  • Export Button: Download the report in a preferred format

FAQ's

The Reports section provides a consolidated view of all financial and operational data for dispatchers. It includes detailed insights into payouts, pending requests, active service areas, fleet earnings, and driver performance—helping dispatchers make data-driven decisions.

The Payouts tab displays a list of completed payouts with details such as:

  • Driver ID & Name
  • Distance Travelled
  • Driver Earnings & Tips
  • Admin & Fleet Earnings
  • Amount Paid
  • Edit/Delete Options

You can also filter payouts by date, driver, and period (weekly/monthly/yearly) and export the data as a CSV file.

Pending payout requests are submitted by drivers and await dispatcher approval. Each entry shows:

  • Driver Info
  • Requested Amount
  • Source (Wallet or Earnings)
  • Current Status (Pending)

Dispatchers can Accept (to transfer the funds to the driver wallet) or Reject (with a reason). Once resolved, the request moves to the Completed or Cancelled section accordingly.

Yes. Under the Completed tab, you’ll see all fulfilled requests along with driver contact and amount details.
In the Cancelled tab, rejected requests are listed with the requested amount, request source, and rejection status.

You can filter payout records based on:

  • Date Range
  • Driver Name
  • Report Period (Weekly, Monthly, Yearly)
  • Request Type (Wallet / Earnings)

These filters apply across completed, pending, and cancelled payout views.

Each payout section has an Export CSV button. Click it to save the visible data onto your local system for record-keeping or offline analysis.

Active Areas uses a heat map to show locations with the highest order volume.
You can:

  • Zoom in/out on specific regions
  • Filter by date
  • Choose a country or region

This helps dispatchers plan operations based on demand concentration.

Fleet Earnings displays:

  • Fleet Name & ID
  • Contact Info
  • Total Earnings
  • Paid vs. Unpaid Amounts
  • Action buttons to process or reject payments

Note: This section will be active only when fleets are connected to the platform.

Precise Reports provide detailed analytics in the following formats:

  • Driver Invoices (Daily, Weekly, Monthly)
  • Driver Performance Reports

Driver Performance Reports include:

  • ID, Name, Contact Info
  • Average Ratings
  • Completed, Ignored, Declined Tasks
  • Task Percentages
  • Earnings

These reports can be filtered by date and exported as needed.

Go to Precise Reports → Driver Performance and use the filters to select:

  • Specific Date Range
  • Driver Name
    You’ll get a full breakdown of their completed tasks, ratings, and earnings.

Yes. Under Precise Reports, select from:

  • Driver Invoice Daily
  • Driver Invoice Weekly
  • Driver Invoice Monthly

Each report shows transaction details for the selected frequency.

Every section includes a “Clear Filter” option. Clicking it will reset the data view to default and remove all applied filters.

Currently, all downloadable reports are available in CSV format, which can be opened in Excel, Google Sheets, or any spreadsheet software.

Yes. Use the Date Range filter available in all report sections to view historical data. You can choose any start and end date as per your requirement.

If no data is shown:

  • Check if the selected filters return results
  • Confirm that relevant actions (like payouts or fleet connections) have been performed
  • Try resetting filters using the Clear button

If the issue persists, contact the admin support team.