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Drivers

This section allows for efficient management, monitoring, and configuration of driver profiles.

A pencil icon next to “Drivers” allows you to rename the section as needed (e.g., “Partners” or “Riders”).

here you can view drivers based on their status like all, online drivers, offline drivers, pending, change request, unverified.

The tabular view contains the following:

  • Driver ID & Image
  • Personal Info (name, email, phone)
  • Total Bookings
  • Fleets (dropdown to assign fleet)
  • Geofence (assign area)
  • Vehicle Plate Number
  • Documents (with verification badge and view option)
  • Wallet Amount
  • Slots (add/edit)
  • Unblock/Block toggle
  • Screen Time
  • Action button

Search & Filter Options (Top-Right)

  • Search by Name/Email
  • Date filter range
  • Advanced filter (by average rating, booking count, wallet status)
  • Export driver data
  • View Best Drivers for performance insights on the basis of Driver details, rating, order count, earnings, success & cancel rates

+Add Driver

Tapping “Add Driver” opens a form to enter:

  • Driver Image
  • Name
  • Email & Password
  • Phone Number
  • Salary Type (Commission or Salary)
  • Geofence
  • Cash Limit
  • Hit “Add” to complete the process.
PackagesGeofence

FAQ's

The Drivers section is used to manage all registered drivers on the platform. It allows the dispatcher to view, edit, assign, verify, and monitor driver activity, vehicle information, and wallet status.

You can view the full list of drivers under the “All” tab in the Drivers section. You can also switch between tabs like Online, Offline, Pending Change Requests, and Unverified to filter the list.

 Each driver entry shows:

  • Profile image
  • Ratings and review
  • Completed bookings
  • Fleet assignment
  • Geo fence
  • Vehicle plate number
  • Document verification status
  • Wallet balance

Yes, you can assign or reassign a driver to a fleet or geo fence. Just click on the relevant driver and use the edit or assign options.

A geo fence defines the geographical area where a driver can operate. You can assign existing geo fences or create new ones in the Geo Fence section.

Click on the “Edit” button next to the driver. You can then update personal details (name, email, phone), reset passwords, modify salary type, and edit or add vehicle information.

Yes. While you cannot view the driver’s current password, you can assign a new one from the edit section.

In the driver’s detail view, you’ll find an option to Block the driver if suspicious activity is detected.

The wallet displays the current balance of the driver. Dispatchers can credit or debit the wallet directly if needed.

Slot Availability allows the dispatcher to define working slots for a driver, based on scheduling or operational requirements.

Click on View to see detailed information about the driver’s bookings, ratings, screen time, and status.

These are requests made by drivers to update their personal or vehicle details. They require dispatcher review and approval.

  • Pending: Drivers who have signed up but whose profile or documents are still under review.

  • Unverified: Drivers whose documents have not been approved, but their profile may already be active.

Click on the Export button in the Drivers section to download the driver list as a file for your records.

Use the Search bar by entering the driver’s name or email. You can also apply filters such as date range, rating, or wallet balance.

Yes. There is an option to Add Driver manually by providing all necessary personal and vehicle-related details.

This feature displays the top-performing drivers based on ratings, booking history, and other performance metrics.

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