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The FAQs section is created to help merchants quickly find answers to the most common questions about using the platform. It acts as a self-help resource so merchants can solve minor doubts without needing immediate admin support.

All questions and answers in this section are created and managed by the admin. Merchants can only view the FAQs; they cannot add, edit, or remove them directly.

The FAQs cover various topics such as:

Platform features and how to use them

Common order, product, or inventory management questions

Policies or technical steps merchants might need to follow

Merchants cannot change the FAQs directly. However, if they find an answer unclear, outdated, or incomplete, they can contact the admin to request clarification or suggest updates.

The merchant can use the contact support option (chat, call, or email as available) to discuss their question. The admin may then decide to update the FAQ content if needed.

Generally, when an admin updates FAQs, the changes are immediately visible in the FAQs section. Merchants can check back anytime for the most recent answers.

In the standard flow, merchants can scroll and read through the list. Some systems may also provide a search bar or category filter to help find specific topics faster.

The FAQs are regularly updated by the admin based on common merchant queries and platform updates. Checking this section helps merchants stay informed about new features, changes, or clarified policies.