The Notification section lets merchants view all messages and alerts they have received from the platform. It helps them stay informed about platform activities, order updates, and important announcements.
Notifications are divided into two categories:
Admin notifications: Messages or updates sent directly from the admin panel, including custom or general announcements for all merchants.
General notifications: Platform and activity-based updates, often related to orders and system events.
For each notification, merchants can see:
Order number (if the notification is order-related)
Title of the notification
Status of the notification (e.g., read or unread)
Date when the notification was sent
Admin notifications are specifically sent by the admin and may include custom updates, policy changes, or announcements meant for all merchants. General notifications are system-generated and related to activities on the platform.
The video focuses on viewing notifications, but generally, the panel keeps a record for reference. Merchants can track them historically rather than delete them.
The process is:
The platform or admin sends a notification →
It appears in the merchant’s notification section →
The merchant can view it, check details like the order number and date, and act on it if needed.
It helps merchants track updates in real time, stay aware of order status changes, platform announcements, and any admin alerts — ensuring nothing important is missed.
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