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The FAQs section helps merchants quickly find answers to common questions provided by the admin. It is designed to support merchants in understanding how to use the platform and resolve basic queries without contacting support.

Only the admin has permission to add, edit, or remove FAQs. The merchant panel displays the latest list of questions and answers set and managed by the admin.

Each FAQ appears with:

• A serial number for easy reference
• The question text
• The corresponding answer text

No. Merchants can only view the FAQs provided by the admin. If they feel an answer is incomplete or could be improved, they need to contact the admin to suggest edits.

The merchant should reach out to the admin, share their feedback, and request that the answer be updated or expanded as needed.

Yes. When the admin adds or updates an FAQ, it is reflected instantly in the merchant panel, ensuring merchants always see the latest version.

To keep information accurate and consistent for all users, only the admin can manage FAQ content. Merchants have view-only access to prevent conflicting or duplicate answers.

• Admin creates or updates FAQs →
• FAQs appear in the merchant panel with serial number, question, and answer →
• Merchant views them anytime →
• If needed, merchant contacts admin to suggest edits →
• Admin updates, and changes appear automatically.