How to Build Your Own B2B Order Management Software?

What is B2B Order Management Software?

B2B order management software is a digital solution designed to manage orders placed between businesses. The software allows businesses to efficiently track inventory, sales, fulfillment, deliveries, and returns across their B2B transactions and the whole checkout process.

A B2B order management system is different from a B2C order management system since it doesn’t include individual customers; instead, it sells to business customers. The software offers tools that handle bulk purchases and complex pricing structures and accommodate various payment terms.

Biggest examples of the best order management software are:

• SAP Commerce Cloud
• NetSuite ERP
• Salesforce B2B Commerce
• QuickBooks Commerce
• Zoho Inventory

These platforms provide automated workflows, multi-channel order tracking, and bulk order processing. They also help in seamless integrations with ERP, CRM, and accounting systems. Moreover, they support custom pricing, contract-based purchasing, and advanced analytics. This makes it easier for businesses to streamline supply chain operations and improve customer relationships.

Let’s now examine the 5 reasons why your business needs a B2B order management system in today’s evolving business landscape.

5 Reasons Why Your Business Needs B2B Order Management Software?

Both businesses that sell or buy products can benefit from several features that a B2B order management software provides. The following are the top five reasons to include an order management system in your company:

1Automated Workflows

Manual order processing is time-consuming and prone to errors. B2B order management software automates order approvals, invoicing, and fulfillment tracking, reducing human intervention and ensuring smooth, error-free transactions that save time and boost efficiency.

2Inventory Management

Effective inventory tracking prevents overstocking and stockouts. The software offers real-time inventory updates, automated stock adjustments, and demand forecasting, helping businesses maintain optimal stock levels and ensure seamless order fulfillment.

3Better Decision Making

With built-in analytics and reporting, businesses gain insights into sales trends, customer behavior, and order patterns. This data-driven approach enables informed decision-making, helping businesses refine strategies and improve overall operational efficiency.

4Enhance Communication

A centralized platform improves collaboration between suppliers, vendors, and customers. Features like order tracking, automated notifications, and integrated messaging streamline communication, reducing miscommunication and improving customer satisfaction.

5Cost Reduction

By automating repetitive tasks, reducing order errors, and optimizing inventory, businesses can significantly cut operational costs. Additionally, faster order processing and streamlined logistics improve cash flow and maximize profitability.

Overall, a B2B order management system streamlines the order fulfilment process and helps your business scale, increase profit and generate more revenue. Now before examining the work order management software development steps, examine the factors that must be considered before choosing the solution.

What to Consider Before Choosing a B2B Order Management Software?

It is crucial to think about how a platform will function for your company before rushing to the B2B order management software you come across. Here are some points to consider for successful B2B inventory order management software implementation:

1Business Requirements & Scalability

Assess your company’s order volume, supply chain complexity, and future growth potential. The software should handle bulk orders, multiple warehouses, and increasing customer demands while ensuring a seamless experience as your business expands. A scalable solution prevents the need for frequent upgrades.

2Customization and Flexibility

Every business has unique pricing models, order workflows, and approval processes. Choose software that allows custom rule configurations, automated workflows, and tailored reports. A flexible solution adapts to your business model rather than forcing you to change processes to fit its limitations.

3Integration with Other Systems

For smooth operations, your B2B work order management software must integrate with ERP, CRM, payment gateways, e-commerce platforms, and logistics providers. Seamless connectivity ensures automated data flow, accurate inventory tracking, and synchronized financial records, reducing manual work and errors.

4Data Protection & Security

B2B transactions involve sensitive business and customer data. Ensure the software complies with security standards (GDPR, PCI DSS) and offers encryption, role-based access controls, and multi-factor authentication to prevent cyber threats, unauthorized access, and data breaches.

5Implementation Time

Consider how long it will take to deploy and configure the system. A complex, highly customizable solution may take longer to implement, while a cloud-based, white-label solution can be deployed faster. A smooth onboarding process and comprehensive training ensure better user adoption.

Choosing the best software for your company also involves taking into account your budget, the software's automation and workflow management, payment flexibility, user experience, and accessibility. Now let's get right to the point: how to create the best order management software.

Also Read: Multi-Store Order Management Software for Grocery Business

7 Steps to Build a B2B Order Management Software

It is essential to learn the steps to build software that you think to incorporate into your business. Understanding the app development process helps in effective planning, cost management, and long-term scalability. To build B2B order management software, you must follow the seven steps mentioned below:

1Define Your Business Requirements

The first step you must take before development begins is to identify the challenges, goals, and requirements of your business. Define your business requirements by considering factors like order volume, inventory management, payment handling, multichannel sales, and supplier coordination. When you understand your needs, it ensures that the software is tailored to improve workflow efficiency.

In this step, you will outline the key points your solution will address and determine whether you need custom-built or on-demand white-label solutions. When you define your business requirements early, it helps you to streamline development and reduce future costs and complexities. This strategy will ensure the software aligns with your business model and supports long-term scalability.

2Plan Features & Functionalities

It is imperative to plan for features and functionalities that you will incorporate into your software. A well-designed B2B order management software must include features like real-time inventory tracking, bulk order processing, automated invoicing, and analytics. Moreover, functionalities like custom pricing, supplier portals, role-based access, and multi-currency support are also key features that enhance operational efficiency.

Prioritizing features based on business needs and user experience is crucial. A well-thought-out feature list according to your business and customer needs ensures that your software will be scalable and future-ready. This allows seamless upgrades as your business grows, helps you streamline operations, improves accuracy, and enhances customer experience.

3Choose the Right Technology Stack

Selecting the right technology stack ensures reliability, security, and performance. Use Python, Java, or Node.js for backend development, and frameworks like React or Angular for frontend. Databases such as PostgreSQL, MySQL, or Firebase allow for efficient data management. Opt for cloud-based deployment (AWS, Google Cloud, or Azure) to ensure scalability.

Additionally, API compatibility with ERP, CRM, and payment gateways is crucial for seamless data flow. Choosing the right stack enhances speed, security, and integration capabilities, ensuring a robust and future-proof solution that meets evolving business demands.

4Develop User Friendly UI/UX

An intuitive user interface (UI) and user experience (UX) are crucial for seamless order management. The dashboard should offer easy navigation, real-time tracking, quick search filters, and role-based access control. A responsive design ensures accessibility across devices, enabling users to manage orders on desktops, tablets, and mobile phones.

The software should feature an interactive and streamlined layout to reduce learning curves. Optimized UI/UX enhances efficiency, usability, and customer satisfaction, making order processing more efficient and reducing errors. A user-friendly design for work order management software ensures smooth adoption and operational efficiency for businesses.

5Development & APIs Integration

Once the design is finalized, the development phase begins. The backend and frontend are built, and APIs are integrated for third-party tools. Essential integrations include ERP systems (SAP, NetSuite), CRM platforms (Salesforce, HubSpot), payment gateways (PayPal, Stripe), and logistics providers (FedEx, DHL).

API-driven architecture allows seamless communication between different platforms, improving data accuracy and reducing manual work. Developers should focus on performance optimization, security measures, and scalability to ensure the software can handle growing business needs. Efficient coding practices and modular development make future updates easier.

6Test & Bug Fixes

Before launching, rigorous testing and quality assurance (QA) are essential to ensure the software functions smoothly. Conduct unit testing, integration testing, and user acceptance testing (UAT) to identify and resolve issues. Security testing is crucial to protect business data, transactions, and user information.

Simulating real-world scenarios helps assess system performance, speed, and order accuracy. Automated testing tools can improve efficiency, while continuous monitoring ensures the system remains reliable post-launch. A well-tested system guarantees a bug-free, optimized, and secure order management experience for businesses.

7Deployment & Maintenance

Once testing is complete, the software is deployed on the cloud or on-premise servers. A structured onboarding process and training ensure users can operate the system efficiently. Post-launch, regular updates, security patches, and feature enhancements keep the software competitive and secure.

Businesses must monitor performance analytics and user feedback to optimize processes continuously. A strong support and maintenance strategy ensures long-term scalability, security, and operational efficiency. Investing in post-launch improvements enhances customer experience and business productivity, making the software a valuable asset for long-term success.

So these were the seven key steps to successfully launch the best order management software for your business. Now, it’s time to explore the key features that you must incorporate into your B2B order management system to automate and streamline your workflow.

Top 10 Features of B2B Order Management Software

Features are the most crucial part of any software, so it is important to consider the top features that are best for your business requirements. Let’s examine the top ten features that you must integrate into your B2B inventory order management software.

1Automated Order Processing

Incorporating an automated order processing feature automates order workflows and minimizes manual efforts, which reduces errors. Automation ensures a fast, accurate, and efficient ordering process that improves customer satisfaction. It also helps in order placement to invoice generation and fulfillment.

2Real-Time Inventory Management

Real-time inventory management is one of the crucial features of B2B order management software that provides live updates on stock levels. It also prevents overselling and stockouts, which is crucial in such businesses. The feature allows businesses to track inventory across multiple warehouses and set auto restock alerts to avoid delays in order fulfillment.

3Multi-Channel Order Integration

The multi-channel order integration feature allows the software to integrate with e-commerce platforms or marketplaces like Amazon, eBay, and CRM systems. This helps businesses to manage orders from multiple sales channels in one place and generate more revenue.

4Bulk Order Management

Bulk order management is an inevitable feature since it helps B2B businesses deal with high-volume orders. This feature allows software to support bulk order processing, automated approvals, and special pricing structures to accommodate the needs of wholesalers and distributors.

5Seamless Payment Integration

A well-designed B2B order management system always comes with multiple payment gateways, including PayPal, Stripe, B2B credit options, etc. This flexible payment processing leads to seamless payment transactions between companies. Seamless payment integration also supports installments, credit terms, and multi-currency transactions for global operations.

6Order Tracking & Shipment Management

To ensure timely delivery and efficient logistics management, an ordering, tracking, and shipment management system is integrated into the software. This real-time order tracking and shipping partner integration and automated label generation ensure a seamless shopping experience.

7Custom Pricing & Discounts

B2B pricing varies based on customer relationships, volume, and contracts. The software must support tiered pricing, customer-specific discounts, and negotiated deals to streamline transactions.

8Analytics & Reporting

Advanced reporting tools help businesses analyze sales trends, order fulfillment rates, customer behavior, and inventory turnover. The analytics and reporting features of work order management software help in data-driven decision-making for business growth.

9Role Based Access & Permissions

Multi-user access with customizable roles and permissions allows businesses to define user responsibilities, ensuring secure and organized operations. This is essential for large teams handling order processing.

10Returns & Refund Management

A streamlined returns and refund process ensures that businesses can handle product exchanges, refunds, and order cancellations efficiently, improving customer satisfaction and loyalty.

You understand everything about business order management software, including its features, advantages, and development processes. Now, it's time to find out how much it will cost you to start using your B2B order management software.

Also Read: Small Business Order Management Software

Cost to Build a B2B Order Management Software

Well, B2B order management software development cost depends on your decision on choosing between a custom solution or an on-demand white label solution. A custom app always costs you more, but comes with lots of customization, which helps in scalability. However, an on-demand white-label solution or prebuilt app that can be launched quickly and cost-effectively.

On the other hand, several other factors influence an app's development cost, whether it's a custom app or a white-label solution. The factors that influence B2B order management software development cost are as follows:

• Scope and complexity, like features and functionality required to build the software.
• Integration of the software with the existing system, like ERP & CRM.
• The need for the software to scale with the business growth.
• The cost to maintain and update the software according to business requirements.
• Development team location, expertise, and experience.
• The project timeline also influences the overall software development cost.

Below is an estimated cost breakdown based on B2B order management software complexity:

Why Choose a White-Label Solution?

A white-label solution is the best option if you’re looking for a cost-effective and quick way to launch your business order management software. This type of digital solution allows you to save time and money while getting fully functional, scalable, and customizable software. White-label solutions eliminate the lengthy development process and help you launch your software quickly in today’s competitive market.

However, if you need a highly tailored solution, a custom app is the way to go. A custom app ensures full control over features, integrations, and future scalability.

Why Quickworks is the Best Choice to Build Your B2B Order Management Software?

In today’s fast-paced B2B landscape, businesses need a robust, scalable, and efficient order management system to streamline their operations. Quickworks, a leading on-demand software development company, offers pre-built and white-label solutions that help businesses accelerate digital transformation without the complexities of custom development.

With Quickworks, you can launch your B2B order management software quickly, ensuring seamless order processing, inventory management, and customer interactions. Let’s analyze five reasons why you should choose us for your B2B order management software development.

5 Reasons to Choose Quickworks for Your B2B Order Management Software

The reasons to choose Quickworks for your B2B order management software development are as follows:

• Customizable White-Label Solutions

Quickworks provides highly customizable white-label solutions, allowing businesses to tailor the platform to their unique needs, branding, and workflow requirements.

• Fast and Cost-Effective Deployment

Unlike traditional development, Quickworks delivers ready-made solutions that reduce time-to-market and significantly cut development costs.

• Scalability & High Performance

The platform is designed to handle large order volumes efficiently, making it ideal for businesses looking to scale operations effortlessly.

• Seamless Integrations

Quickworks supports third-party integrations with CRM, ERP, and payment gateways, ensuring smooth and automated operations.

• Reliable Support & Maintenance

With 24/7 technical support and regular updates, Quickworks ensures your B2B order management software remains secure, updated, and optimized for performance.

For businesses looking for a trusted, efficient, and future-ready order management solution, Quickworks is the perfect partner. Let us unlock the potential of your business by offering the best order management software for seamless order management.

Frequently Asked Questions(FAQs)